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How Insight Health Leveraged Topology Health’s Integration Tools to Get Listed on the Epic Connection Hub

How Insight Health Leveraged Topology Health’s Integration Tools to Get Listed on the Epic Showroom

In today’s fast-paced healthcare environment, ensuring that every appointment starts with complete patient information is crucial for providing high-quality care. Insight Health has been making significant strides in this area by automating patient intake using Gen AI. Recently, their app was listed on the Epic Showroom. This blog explores how Insight Health utilized Topology’s integration tools to achieve this milestone and enhance their service offerings.

AI-Powered Patient Intake and Ongoing Care

Insight Health’s innovative approach focuses on capturing patient information efficiently and accurately. Their key features include:

  1. Automated Patient History Capture: This feature allows for the efficient gathering of comprehensive patient histories before appointments, ensuring clinicians have complete information for informed care decisions. By automating this process, Insight Health reduces the administrative burden on healthcare providers and minimizes the risk of errors.
  2. AI-Powered Patient Guidance: Utilizing AI, Insight Health guides patients through their health journey, evaluating symptoms and helping determine diagnostic and referral needs. This ensures that patients receive timely and appropriate care, enhancing their overall experience and outcomes.
  3. Targeted Support for Specific Conditions: Insight Health offers specialized assistance based on case presentation, ensuring patients are efficiently routed to appropriate medical providers for timely and expert care. This targeted support improves the accuracy of diagnoses and treatment plans, ultimately leading to better patient outcomes.

The Role of Topology Health’s Integration Tools

To be listed on the Epic Showroom, Insight Health needed to integrate seamlessly with Epic’s Electronic Health Record (EHR) system. This is where Topology Health’s integration tools played a pivotal role. Designed to make life easier for software developers working on apps for healthcare professionals, Topology Health’s tools facilitate painless integration into EHRs. Here’s how they helped Insight Health:

  • Streamlined Integration Process: Topology Health’s tools provided a streamlined process for integrating Insight Health’s solutions with Epic’s EHR. This ensured that all patient information captured by Insight Health’s virtual care assistant could be easily pushed and pulled from an Epic system, maintaining accuracy and completeness.
  • Compliance and Security: Ensuring compliance with healthcare regulations and maintaining data security are paramount. Topology Health’s tools are built with these considerations in mind, providing robust security features and compliance with industry standards. This gave Insight Health and their clients confidence in the safety and legality of their data integrations.
  • Scalability and Flexibility: The integration tools offered by Topology Health are highly scalable and flexible, allowing Insight Health to grow and adapt their solutions as needed. Whether they need to add new features or scale up to accommodate more users, Topology Health’s tools support these changes.

The Epic Showroom Listing

Epic’s Showroom, which launched on January 9, 2023, serves as a platform for vendors to highlight their ability to interoperate with Epic software. This online directory allows any vendor with a connection to Epic to list their app and report their successful data exchange achievements. Site visitors, including Epic customers, can view vendor-provided information such as app descriptions and links to websites.

Getting listed on the Epic Showroom signifies that Insight Health has successfully passed Epic’s app validation, showcasing their app’s ability to exchange data with Epic’s EHR system. With their listing, Insight Health can now reach a broader audience of healthcare providers looking for innovative solutions to improve patient care.


Insight Health’s journey to being listed on the Epic Showroom is a testament to their innovative approach and the power of effective integration tools. By leveraging Topology Health’s solutions, they were able to achieve integration with Epic’s EHR, ensuring that their AI-powered patient intake and ongoing care solutions can deliver maximum value to healthcare providers and patients alike.

As the healthcare landscape continues to evolve, collaborations like this highlight the importance of robust, flexible, and secure integration tools. Topology Health remains committed to supporting companies like Insight Health in their mission to enhance patient care through technology.